Contact
Contact Us
We are happy to help. Whether your question is about an order, a size, one of our bags or anything else, send us a message and our team gets back to you within 1 business day.
Email: info@jada-rose.com
Monday to Friday: 9:00 AM to 5:00 PM (Central Time)
Saturday and Sunday: 9:00 AM to 4:00 PM (Central Time)
We aim to respond to all enquiries within 24 hours.
We handle customer contact by email, so that every question is logged and answered by the same team that handles your order. If your message is about an existing order, please include your order number so we can look it up straight away.
What We Can Help With
- Questions about a product, a material or a size before you order
- The status of an order that is on its way
- Starting a return or an exchange within the 30-day window
- An item that arrived damaged, incorrect or incomplete
- Questions about your personal data
Business Information
Store Name: Jada Rose
Company Name: Jada Rose
Company Registration Number: 99670739
Business Address: Van Meelstraat 20, 1945 WC, Beverwijk, The Netherlands
Email: info@jada-rose.com